Qontract is applicable for Management/ Service Contracts that foresee service
provision with qualitative criteria in the Scope of Services (service level
requirements).
Each contract is modelled based on a standard set of parameters, as applicable, in line
with the specifics of the contract scope.
Qontract yields a single performance indicator (CPI: Contract Performance Index) per contract
which is associated with required performance thresholds vs contract terms, based on objective
and tangible information that serves the particular needs of each contract owner.
Qontract provides the following main functions:
Qontract aims at maximising operational performance and the quality of the service provided. It enables organisations to manage a large number of subcontractors and con- tracts and at the same time provides a tool to quantify the required level of service and to monitor the subcontractor’s performance against it. Qontract is based on a structured analysis of service level requirements (SLAs) that yields quantification of performance in an objective, data-driven manner.
Our expert contract performance team supports clients with a complete portfolio of services including:
For any inquiries or questions regarding the service please complete the form and our customer service team will get back to you as soon as possible